Are your memories safe during digitisation? What happens to your photos and videos after they have been digitised? We can assure you: your media is safe with MEDIAFIX. We have already rescued over 221 pieces and minutes of media from decay, all whilst maintaining the highest quality. Find out here why MEDIAFIX is the right choice.
Your privacy is guaranteed
We work strictly in accordance with the guidelines of the General Data Protection Regulation (GDPR) and handle all sensitive customer information confidentially. “We treat our customers’ memories with the greatest care and confidentiality”, emphasises Lucas Martensen, Production Manager at MEDIAFIX. “All our employees sign a non-disclosure agreement and agree to handle sensitive information confidentially. They are also required to process customer media securely and never share any information or images with third parties”, Martensen continues. “This applies not only to the media itself but also to any other personal data.”
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We treat our customers’ memories with the greatest care and confidentiality
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We carefully review each order
Our team oversee every step of the digitisation process and handle your media with care. This way, we not only ensure high-quality digitisation, but also protect your original media. Humans aren’t perfect. That’s why we have a dedicated quality management team, led by Head of Quality Management, Ömer Öztürk: ‘We check every order thoroughly by randomly selecting individual images or videos and checking them against our strict quality standards. If these are not met, we immediately send the order back to digitisation,’ explains Öztürk. ’We then re-digitise blurred images, for example, or videos with severe image interference.”
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We carefully review each order by randomly selecting individual photos or videos and checking them against our strict quality standards.
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Your memories are safe
Your media is also stored safely in our warehouse. Our Warehouse Manager, Hicham Mahdad, explains: ‘Each parcel is assigned an individual barcode, which allows us to easily track all order information in our system. In addition to the barcode, we also log the exact storage location of each package. “This prevents media from getting lost or mixed up.’” We also monitor our warehouse around the clock to prevent unauthorised access.
After digitisation, we store your data on our own servers for 6 weeks. If something goes wrong during dispatch or storage, we can easily make the media available to you again. To protect your privacy, all media is permanently deleted from our servers after one month.
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Each parcel is labelled with an individual barcode, which allows us to track all order information easily in our system
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We’re happy to help!
After you have sent your analogue media to our logistics centre, they will be shipped safely to our headquarters. This means that your media stays in good hands from delivery to collection.
Hundreds of customers have already trusted us with their memories and the results speak for themselves. With a 4.5-star “Excellent” rating on Trustpilot, our customers’ feedback reflects the care, quality, and dedication we put into every order. That’s why you should choose MEDIAFIX to handle the digitisation of your precious media.
Digitising at MEDIAFIX is safe and reliable
Ready to preserve your precious memories for the future? Don‘t leave your analogue memories to be forgotten or at risk of decay. Whether it’s embarrassing snapshots or once-in-a-lifetime moments, your media is safe with us.
Start an inquiry via the online form or by e-mail to: info (at) mediafix.co.uk. We’d be happy to send you a quote and answer any questions you may have about the digitisation process.