We guarantee that you will have your order back in time for Christmas if you deliver your media by post or to a drop-off point on the dates listed below.
We convert your media in the order in which they are received – so the sooner you deliver them, the faster you will receive them back.
You can send your media directly to us by post.
Our promise for Christmas: We guarantee that we will return your order by 16 December 2025 at the latest if we receive your media by 30 November 2025. Please make sure you leave enough time for dispatch or, if in doubt, book the Priority or Express service. The table below shows the deadlines and the maximum quantities that we can digitise for you by this date.
After the first deadline (30/11/2025), you can still book the Priority or Express service to have your media digitised in time for Christmas. In general, all orders without a Priority or Express service are processed in the order in which we receive them.
| Delivery times and maximum quantities per customer for dispatch on time by 16.12. | ||||
| Our promise applies to these media: | Regular deadline until 30/11 | until 04/12 (priority service)** | until 10/12 (express service)** | |
| VHS / VHS-C tapes: Standard and Premium quality | 50 | 75 | 20 | |
| Hi8 / MiniDV tapes: Standard and Premium quality | 50 | 75 | 20 | |
| Betamax, Betacam, S-VHS, video cassettes: Budget quality | 10 | 25 | 10 | |
| Cine films | 50 | 50 | 25 | |
| Slides* | 5,000 | 7,500 | 2,500 | |
| Negatives* | 5,000 | 7,500 | 2,500 | |
| Special/medium/large formats | 250 | 500 | 100 | |
| Photos | 5,000 | 7,500 | 2,500 | |
| Photo albums (single photos/whole pages) | 250 | 500 | 250 | |
| Hasselblad scans | 250 | 300 | 100 | |
| Audio tapes / Reel-to-reel tapes (per audio track) | 25 | 10 | 3 | |
Additional services such as post-processing of image and film media can also be booked without limitations for the quantities listed above
*35mm slides and negatives
**In order to meet the deadlines, you receive a download link in addition to USB storage. This is for free, exclusively if you book Priority or Express
You can also drop off your media in person at a MEDIAFIX drop-off point. Your media will be brought to our headquarters and returned to the drop-off point once they’re ready. The transfer time between the drop-off point and our headquarters is included in the overall processing time.
If you hand in your media within our Christmas Promise period, we guarantee your order will be ready for collection by 16 December 2025 at the latest.
| Delivery times and maximum quantities for guaranteed collection by 23th December | ||||
| Our promise applies to these media: | Regular deadline until 30/11 | until 04/12 (priority service)** | until 10/12 (express service)** | |
| VHS / VHS-C tapes: Standard and Premium quality | 50 | 75 | 20 | |
| Hi8 / MiniDV tapes: Standard and Premium quality | 50 | 75 | 20 | |
| Betamax, Betacam, S-VHS, video cassettes: Budget quality | 10 | 25 | 10 | |
| Cine films | 50 | 50 | 25 | |
| Slides* | 5,000 | 7,500 | 2,500 | |
| Negatives* | 5,000 | 7,500 | 2,500 | |
| Special/medium/large formats | 250 | 500 | 100 | |
| Photos | 5,000 | 7,500 | 2,500 | |
| Photo albums (single photos/whole pages) | 250 | 500 | 250 | |
| Hasselblad scans | 250 | 300 | 100 | |
| Audio tapes / Reel-to-reel tapes (per audio track) | 25 | 10 | 3 | |
Additional services such as post-processing of image and film media can also be booked without limitations for the quantities listed above
*35mm slides and negatives
**In order to meet the deadlines, you receive a download link in addition to USB storage. This is for free, exclusively if you book Priority or Express
«Very good communication. The digital copy is great quality. Quick and efficient
MEDIAFIX Logistics Centre
AMCO Park, Acanthus Road
Redditch
Worcestershire
B98 9EX
|
020 3904438-0 |
|
info (at) mediafix.co.uk |
Business hours
| Mon-Fri | 09.00 a.m. - 4.30 p.m. |
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