Our quality guarantee

Find out more about our 10 commitments

The MEDIAFIX mission is to preserve your precious memories captured on analog photos and tapes. We want to make digitisation available to everyone, so we offer top-quality service at a great price.

So far we have digitised more than 209 million photos and film minutes. We keep optimising our systems to meet the high demands of our private and professional customers. The following points illustrate how our team works every day to ensure the best quality.

Your valuable films and photos are handled with the greatest care

We treat your original media with care and respect. We maintain the order in which you provide your media. If required, we take over the labeling of your media for the digital folders and files.

Digitisation for every budget

At MEDIAFIX you have a wide choice and can adapt your digitisation project to your budget. Only choose the options you really need.

We guarantee you the greatest price

Thanks to our unique, self-developed technology, we can offer high-quality scans with a best price guarantee. If you find a cheaper offer somewhere else, please contact us.

Quality controls for all orders

After digitisation, a quality manager checks each order before we pass it on to you. This is how we ensure the best quality.

Answering your questions with a smile

Our customer service team is aleways willing to help you. Let us talk about your digitisation project, either by phone or e-mail.

We respect the privacy of your photos and films

Data security is important to us. Six weeks after your order is completed, we automatically delete the digital files from our servers.

We consider your requirements

Even with the highest requirements, our customer service puts its expertise at your service to find solutions together. We are there for you with questions before, during or after the digitisation process.

We are sustainable

We use as much recycled packaging as possible to pack orders and avoid unnecessary waste. We also digitise your media with 100% green electricity and power our building with renewable energy sources.

We put our employees at the centre of everything we do

Management and staff representatives work together on a daily basis to ensure an open dialogue and fair conditions for both sides. At MEDIAFIX we share a passion for photography and film and strive for the same goals.

Well-being in the workplace is important to us

We strive to provide pleasant working conditions by promoting work-life balance, with flexible working hours and locations, and spacious and bright rooms. Our employees have access to affordable sports facilities and healthy meals with locally produced ingredients. We encourage mutual help, creativity and listening to each other. For more information, see our philosophy.